Patient Service Representative
Company: UnitedHealth Group
Location: Kokomo
Posted on: September 13, 2023
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Job Description:
Opportunities with American Health Network, part of Optum. -When
you join American Health Network (AHN), you become part of a team
that strives to identify and retain the top healthcare
professionals in the markets it serves. At American Health Network,
we want to be the best health care organization we can be. Our
mission is to improve the health of our patients. We're a
physician-led organization, operating over 70 medical offices in
Indiana and Ohio, with over 300 providers and 1200 employees. We're
also part of Optum, in the UnitedHealth Group family of businesses,
and backed by the resources of a global health care organization
working to help people live healthier lives and help make the
health system work better for everyone. That's an important
differentiator as more people need our help simplifying the
complexities of the American health care system. At the same time,
the culture of AHN supports work-life flexibility for employees and
places a high value on their physical, emotional, financial, and
other aspects of well-being. Find out what it means to be part of
an exceptional company that values its employees, its role in
health care, and making a difference one patient at a time. Take a
look at American Health Network and explore a new path to -your
life's best work.(sm)
Location: American Health Network, a Part of Optum: 2330 S Dixon
Rd. Kokomo, IN 46902
Schedule: Monday through Friday 8:00 - 5:00pm EST
As a -Patient Service Representative, you will be working in a
collaborative office environment alongside other medical
professionals.
Primary Responsibilities:
Greet patients as they arrive and manage wait time
Assist patients with intake processes including copying required
documents
Collect co-payments, co-insurance and deductibles and issues
receipts
Manage cashier box and daily deposits according to company
policies
Process walk-in patients and visitors
Answer phones and schedule appointments
Manage medical records (maintains, files/scans, prepares for
schedule)
Ensure all correspondence is scanned and/or filed in timely
manner
Process requests for medical records release and maintain
appropriate logs, etc.
Perform all other related duties as assigned -
What are the reasons to consider working for UnitedHealth Group? -
- Put it all together - competitive base pay, a full and
comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
-Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period
plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending
Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance,
etc.)
More information can be downloaded at: -
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High School Diploma / GED (or higher)
1+ years of experience in a healthcare or customer service-related
field
Preferred Qualifications:
Experience working in medical front office position performing
duties such as scheduling appointments, checking patients in/out,
insurance verification, collecting co-pays and maintaining medical
records
Knowledge of EMR software -
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer, and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
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UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO #Red
Keywords: UnitedHealth Group, Kokomo , Patient Service Representative, Other , Kokomo, Indiana
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