Help Desk Representative
Company: BCforward
Location: Kokomo
Posted on: March 18, 2023
|
|
Job Description:
BCforward is seeking a highly motivated and experienced Help
Desk Support / Representative at Kokomo, INJob Title Help Desk
Support / RepresentativeWork Location: Kokomo, INContract duration:
3+ Months Job Description :-* Provides on-site field support to
customers including installation, and servicing and repairing
systems and equipment. Verifies and approves operational quality of
system equipment.* Resolves customer issues in the areas of
hardware installation, repair, upgrade and maintenance. Assists in
investigating and resolving complex installations and maintenance
matters of significance.* Instructs customers in the operation and
maintenance of systems/equipment.* Ensures issues are referred to
the appropriate personnel/service areas for follow up, testing and
troubleshooting.* Ability to walk and stand for several hours.*
Will train the right candidate on automotive software and
processes.Basic Qualifications :-* High school diploma or G.E.D.*
1-2 years of service desk or field support experience* Experience
working with the company's hardware, software and equipment
productsOther Qualifications :-* Good interpersonal skills to work
with customers and other unit personnel* Good analytical and
problem solving skills* Good communication skills* Good time
management and organizational skills* Ability to resolve hardware
and equipment problems* Willingness to travel to other sites within
20 milesWork Environment :-* Office/Automotive Plant environment*
May require weekend and holiday work* May require shift work
including afternoon and midnight shifts?About BCforward:BCforward
began as an IT business solutions and staffing firm Founded in
1998, BCforward has grown with our customers' needs inta full
service personnel solutions organization Headquartered in
Indianapolis, Indiana, BCforward alsoperates numerous delivery
centers across North America and IndiaWe are currently the largest
consulting firm and largest MBE certified firm in Indiana Our
uninterrupted growth has allowed BCforward tdeliver uniquely
configured IT staffing and project solutions for over years of
catering tour customers' specific needs BCforward currently
maintains a team of over 5000 global resources With our additional
brand, Stafforward, together we have the capabilities tdeliver
services for a variety of industries in both public and private
sectors which allows us taddress your most challenging
needsInterested candidates please send resume in Word format to
Please reference job code 199312 when responding to this ad.
Keywords: BCforward, Kokomo , Help Desk Representative, Other , Kokomo, Indiana
Click
here to apply!
|