Express Lane Automotive Service Advisor

Company: Button Chrysler Dodge Jeep Ram
Location: Kokomo
Posted on: January 12, 2022

Job Description:

Express Lane Service Advisor

Button Chrysler Dodge Jeep Ram -in Kokomo -believes that employees are the key to their continued success. They've built a legacy with their Value Statements and their employees have helped them become a familiar face in the community, be it from helping at community events or providing the sales and service that customers have come to love and respect. Button knows that none of this is possible without an amazing team of employees working within all facets of the dealership, and they treat their employees as family.

Button CDJR is currently looking for an Express Lane Service Advisor to join their Service team!!

Apply Now!

Job Responsibilities:

Ensure that customers receive prompt, courteous, and effective service
Drive the sale of technicians' time to meet departments sales forecast
Prioritize required services and be prepared to provide options upon request
Keep customer informed on completion times, service expenses, and possible changes
Ensure customer has a positive dealership experience
Know the product well enough to answer characteristic and operational questions regarding customer's vehicle

Job Requirements:
Job Requirements:
Experience in an Express Lane Advisor role strongly preferred
Customer Service experience
Must be able to handle a large volume of customers
Knowledge of auto industry is a plus
Must have computer proficiency
High school graduate or equivalent
Ability to read and comprehend instructions and information
Valid driver's license with a clear driving record with no suspensions or major violations
Must be able to represent the dealership in a professional manner

Dealership Commitment:
Competitive wages
Health, Dental and Vision Insurance
Additional insurance options available
401k with company match
Paid time off and paid holidays after 90 days
Factory Certification Training
Paid training- includes daily pay, transportation, lodging and meals while at training
Employee Purchase Program
Employee Parts & Service Discount Program

Busy Service department!
(consistently scheduled 3 weeks out)

Great Customer Pay work!
(average CP vehicle has 65,000+ miles)

Competitive Pay Rate!

Keywords: Button Chrysler Dodge Jeep Ram, Kokomo , Express Lane Automotive Service Advisor, Other , Kokomo, Indiana