Intermediate Application & Infrastructure Specialist

Company: Fiat Chrysler Automobiles
Location: Kokomo
Posted on: June 13, 2021

Job Description:

The Intermediate Application and Infrastructure Specialist provides technical and project support for plant IT applications, LAN equipment infrastructure, and daily activities for the IT Complex. The Specialist will give Level 1 support of corporate IT sponsored applications, change management processes, incident management, and problem resolution while meeting the objectives of the manufacturing environment and minimizing lost production due to IT related issues. This includes a functional knowledge of all plant IT supported applications, the ability to troubleshoot IT related system and LAN related issues and manage and/or configure application and application access for end user support.

Required Qualifications:

• Bachelor's degree
• Minimum 1 year of application support experience, including troubleshooting/root cause analysis

Preferred Qualifications:

• Knowledge of Windows systems and architectures, LAN networks, and servers
• Excellent problem solving and communication skills both oral and written
• Self-starter with the ability to quickly learn complex business problems
• Able to collaborate in a team environment
• Ability to interact with business partners to understand and implement information technology based solutions
• Demonstrated leadership ability
• Experience in a manufacturing environment
• Knowledge of ITIL change management systems and processes

Keywords: Fiat Chrysler Automobiles, Kokomo , Intermediate Application & Infrastructure Specialist, Other , Kokomo, Indiana