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Deskside IT Support Specialist

Company: LHP Software
Location: Kokomo
Posted on: February 20, 2021

Job Description:

LER TechForce, an LHP affiliate, previously LHP Engineering Resources, is looking for a Deskside IT Support Specialist to work in Kokomo, IN to provide technical and project support for plant IT applications and daily activities. Responsibilities:

  • Assist in support of corporate IT sponsored application integration, change management, incident management and problem resolution, meeting the objectives of manufacturing while minimizing lost production due to IT related issues.
  • Provide line of business support interfacing with IT team, Manufacturing Engineering, Production Control, and the local Union.
  • Provide day to day production support for IT systems, manufacturing and IT launch activities and upgrades while executing the IT strategic direction.
  • Perform implementation and 1st level support of mission critical plant applications. This includes a functional knowledge of all plant applications used by local plants, ability to troubleshoot system issues, manage and/or configure application and application access. This includes but is not limited to Broadcast, FIS, AVI, PFS, PFCS, MPTS, Mainframe Systems, Royal Tool, Andon, OPC (Kepware), SGPP (ProcessVue), Mercury, MDT, Factory Asset Center, and QAS. Requirements:
    • Requires a Bachelor's degree in Engineering, Computer Science, Information Technology, or related field.
    • Requires 3+ years deskside IT technical experience or related field.
    • Requires Active Directory, Windows, Client Server, LAN/WAN, UNIX knowledge.
    • Knowledge of machine monitoring, performance and quality systems, component tracking, common plant and office network environments, engineering systems and identification systems.
    • Experience working with Manufacturing Engineering to launch and integrate IT systems from concept to the production environment while following appropriate change management procedures.
    • Must be able to work all shifts including nights and weekends. Preferred Requirements:
      • Project Management experience is a plus. Send your resume for consideration to Tamika Mareno: (connect with me on LinkedIn: ) - provided by Dice

Keywords: LHP Software, Kokomo , Deskside IT Support Specialist, Other , Kokomo, Indiana

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