KokomoRecruiter Since 2001
the smart solution for Kokomo jobs

Virtual Tax Associate

Company: Intuit
Location: Kokomo
Posted on: August 26, 2020

Job Description:

OverviewIf you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.-- You'll advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers.-- You'll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bring

College degree a plus.-- The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 5 years years of paid Tax Preparation experience, with a minimum of 50 tax returns per tax year required.------Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidence--Ability to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customers--
Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will lead
This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax Customers--Gathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:
Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiences--Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactions--Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Kokomo , Virtual Tax Associate, Other , Kokomo, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Seasonal Amazon Package Sorter w/ $500 Sign on Bonus + Benefits
Description: Seasonal Full-time Warehouse Team Member - 500 sign-on bonus 10 10 Hourly pay rate: 15/hr or more, plus benefits and a 500 sign-on bonus. 10 10 Limited-time opportunity. 10 10 Location: Indianapolis, (more...)
Company: Amazon Workforce Staffing
Location: Noblesville
Posted on: 09/20/2020
Personal Care Aide
Description: Job Description: 10 10 advertising/video/tvrecruitment/thirdstair/30 seconds/nationalfiles/zhkp8213h 30 thirdstairrecruitment tvusmp4 v3 data h264large 38 amp amp attachment 0 38
Company: Home Instead
Location: Mishawaka
Posted on: 09/20/2020
Direct Support Professional (DSP)
Description: 0.28 Are you driven to serve and help others in your community Caregivers and Direct Support Professionals DSP are the heart of our company with their compassion, dependability, and care.-- If you (more...)
Company: ResCare Residential Services
Location: Mishawaka
Posted on: 09/20/2020
Salary in Kokomo, Indiana Area | More details for Kokomo, Indiana Jobs |Salary

Fulfillment Center Team Member - Make $21.75 per hour!, In Plainfield, IN
Description: Position Description br br Starting Base Pay: 15.75 br br Walmart is rolling out amazing peak season pay increases for all associates from 9/26/20 to 1/1/21 br br All IND1 associates receive (more...)
Company: Walmart Stores
Location: Noblesville
Posted on: 09/20/2020
Entry-Level Auto Body & Paint Professionals - All Levels Of EXP Welcome
Description: Auto Body and Paint Professionals of All Levels Compensation is based on level of experience with opportunity to grow your career Competitive Pay Rate No Flat Rate Monday Friday Work Schedule 100 (more...)
Company: CARVANA
Location: Noblesville
Posted on: 09/20/2020
Security Officer
Description: Job Description The Security Officer is responsible for ensuring a safe environment for employees, patients, physicians and visitors at Riverview Health. The Security Officer assists with investigations (more...)
Company: Riverview Hospital
Location: Noblesville
Posted on: 09/20/2020
Telemarketing Associate
Description: Our organization is Expanding quickly and we are looking for several people who are inspired and active self starters to join our business. You are going
Company: Logansinc
Location: Kokomo
Posted on: 09/20/2020
Fulfillment Center Team Member - Make $21.75 per hour, In Plainfield, IN
Description: Position Description Starting Base Pay: 15.75 Walmart is rolling out amazing peak season pay increases for all associates from 9/26/20 to 1/1/21 All IND1 associates receive an additional 2.00 per hour. (more...)
Company: Walmart
Location: Noblesville
Posted on: 09/20/2020
Warehouse Worker - Make $21.75 per hour, In Plainfield, IN
Description: Position Description Starting Base Pay: 15.75 Walmart is rolling out amazing peak season pay increases for all associates from 9/26/20 to 1/1/21 All IND1 associates receive an additional 2.00 per hour. (more...)
Company: Walmart
Location: Noblesville
Posted on: 09/20/2020
Start Immediately
Description: We are an A company with the BBB. We have been in business for 27 yrs. We are looking for qualified
Company: Living Healthy
Location: Noblesville
Posted on: 09/20/2020

Log In or Create An Account

Forgot password?

Get the latest Indiana jobs by following @recnetIN on Twitter!

Kokomo RSS job feeds