KokomoRecruiter
the smart solution for Kokomo jobs

Retail Associate

Company: Ross Dress for Less
Location: Kokomo
Posted on: January 5, 2019

Job Description:

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Customer Focus Integrity and Trust Communication Action Oriented Drive for Results Approachability Composure QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None '174868

Keywords: Ross Dress for Less, Kokomo , Retail Associate, Hospitality & Tourism , Kokomo, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


628 FT Customer Service Specialist-Bloomington, IN
Description: Job Title: 628 FT Customer Service Specialist-Bloomington, IN About Us: Employer and its family of financial services companies employ talented, compassionate people throughout the organization, truly (more...)
Company: German American Bancorp
Location: Bloomington
Posted on: 01/21/2019

Customer Service Representative
Description: Mommy Jobs Online is seeking remote independent contractors to take incoming calls at home. You will
Company: Mommy Jobs Online
Location: Indianapolis
Posted on: 01/21/2019

Local Pick Up & Delivery, Non CDL Local Company Driver - IND
Description: Brief Overview: Run local pick-up delivery routes as a Non CDL Company Driver. Responsibilities include but are not limited to unloading freight and occasionally picking up freight up to 60 lbs / carton. (more...)
Company: Forward Air
Location: Indianapolis
Posted on: 01/21/2019


Retail Sales Associate
Description: Job Description br br Position Purpose: br br Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These (more...)
Company: The Home Depot
Location: Carmel
Posted on: 01/21/2019

Retail Service Merchandiser
Description: Overview: The Retail Service Merchandiser is responsible for representing Acosta, our clients, and our customers by effectively working in teams to perform
Company: Acosta - Mosaic
Location: Carmel
Posted on: 01/21/2019

92G Food Service Specialist
Description: Job Description: It takes energy to keep the Army National Guard marching on, and that's where you take the lead. As a Food Service Specialist for the Guard, it's your duty to provide the sustenance your (more...)
Company: Army National Guard
Location: Fort Wayne
Posted on: 01/21/2019

Customer Service Representative
Description: Location: Fort Wayne, INCategory: Customer Service/SupportOverviewProvide personalized tax preparation software support through inbound phone calls and video customer service and technical support, handling (more...)
Company: Working Solutions
Location: Fort Wayne
Posted on: 01/21/2019

Regional CDL-A Delivery Drivers
Description: Total Transportation is seeking experienced truck drivers based out of the Monroe / Cincinnati Area to help serve our dedicated customer. br br DRIVERS FOR THIS ACCOUNT CAN EXPECT: br br 2,500 (more...)
Company: Total Transportation of Mississippi, LLC
Location: Fishers
Posted on: 01/21/2019

Bike Technician
Description: Description DICK'S Sporting Goods is seeking Sales Associates to join our store team in Carmel, IN Positions available are both full-time and part-time roles as well as permanent and temporary opportunities. (more...)
Company: DICK'S Sporting Goods
Location: Carmel
Posted on: 01/21/2019

Insurance Customer Service Representative - Indianapolis
Description: Insurance Customer Service Representative br br br Salary: 32,159.40 - 34,174.40 / year br br We know you know GEICO. But you should get to know us for great careers, too. And, right now, (more...)
Company: GEICO
Location: Indianapolis
Posted on: 01/21/2019

Log In or Create An Account

Get the latest Indiana jobs by following @recnetIN on Twitter!

Kokomo RSS job feeds