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Toys Lead

Company: Kmart
Location: Kokomo
Posted on: November 3, 2018

Job Description:

Req/Job ID: 958487BREmploying Entity: Kmart CorporationEmployment Category: SeasonalJob Function: Team LeadStore ID: 07243: KOKOMO, INAssist management with the training of associates and provide input about associate performance for Customer Service & Sales Associates as well as direct execution of Customer Service & Sales Associate responsibilities such as selling and servicing customers, providing customer assistance and ensuring merchandise replenishment needs are met in order to deliver a positive customer shopping experience.? Ensures customer care and selling are #1 priority ? Possesses knowledge of the store, services and location of merchandise and tours area of responsibility and prioritizes jobs that need to be completed ? Possesses knowledge of the store, services and location of merchandise and tours area of responsibility and prioritizes jobs that need to be completed ? Understands financials for the business including sales, gross margin and waste and displays strong skill sets in use of the RMU (Remote Maintenance Unit) ? Makes eye contact, smiles and greets all customers that come within 10 feet and demonstrates ?take the customer to the merchandise? policy ? Utilizes available reporting to help maximize sales and reduce shrink ? Monitors shrink; takes appropriate action to minimize waste and follows corporate guidelines relating to MC&C (Merchandise Claims & Control) and known loss merchandise and demonstrates good use of EAS (Electronic Article Surveillance) by applying sensors on designated items and ensuring tags are deactivated as goods are sold ? Demonstrates strong skill set in suggestive selling techniques ? Ensures that promotional programs are maintained, signed and replenished for the entire event ? Checks discounted clearance merchandise weekly and ensure that items are properly ticketed ? Ensures that layouts are set and labeled and unit integrity verified upon completion of layout ? Promotes the use of credit card, Smart Plans, Replacement Plans, Shop Your Way Rewards and add-on sales ? Meets or exceeds the daily and hourly sales goals established for the Toys department ? Completes the Counter Detail Program per the weekly schedule ? Uses visual merchandising presentation to drive sales and maximize gross margin dollars ? Maintains unit integrity and pricing accuracy to prevent waste ? Monitors Top 500 List and works with the Assistant Store Manager to prominently display merchandise for maximum sales results ? Keeps up to date on product knowledge, trends and seasonality that impacts assortment and merchandising ? Assists in training fellow associates and ensures completion of compliance training of all department associates Uses the 4-Step process to train associates: Tell, Show, Watch and Support ? Selects, develops and retains department associates ? Performs supervisory responsibilities, including, but not limited to: making employment decisions regarding hiring, promoting, demoting, and terminating; conducting performance appraisals; and coaching and developing associates ? Performs other duties as assigned ? Strong reading, writing, verbal, and arithmetic skills ? Ability to lift and move merchandise, typically a minimum of 20lbs, but could be as much as 100lbs ? Ability to understand and follow verbal and written instructions ? Repetitive bending, lifting, stretching and reaching skills ? Ability to possess a positive and friendly demeanor ? Ability to be cross trained ? Must be 18 years of age or older#Stores

Keywords: Kmart, Kokomo , Toys Lead, Hospitality & Tourism , Kokomo, Indiana

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