General Manager

Company: KemperSports, Inc.
Location: Bloomington
Posted on: May 1, 2025

Job Description:

Property Description:Covered Bridge and Champions Pointe Golf Clubs are two premier KemperSports facilities designed by Fuzzy Zoeller nestled in the scenic rolling hills of Southern Indiana, just minutes from downtown Louisville. These facilities offer players an exceptional golf experience defined by immaculate course conditions, picturesque landscapes, and warm Hoosier hospitality.Covered Bridge features wide fairways, strategic bunkering, and bentgrass tees and greens, delivering a fair yet challenging layout for players of all skill levels. The clubhouse offers a full-service golf shop, event space, and dining, making it an ideal venue for both competitive play and special events.Champions Pointe, located just a short drive away, complements Covered Bridge with a layout carved through the hills and forests of the Knobstone Escarpment. Known for its elevation changes, panoramic views, and creative shot values, Champions Pointe offers a thrilling test of golf that rewards strategy and precision. Both clubs deliver consistent excellence in course conditions, service, and amenities, including expansive practice facilities, player development programs, and a full calendar of public and private events. Together, Covered Bridge and Champions Pointe represent the premier public golf experience in the Louisville metro region.Position Summary:A high-profile "out-front" leadership position responsible for managing two KemperSports owned facilities. Accountable for both facilities' overall operational and financial performance, the General Manager develops and implements fiscal, operational, and business development plans and strategies and establishes and administers operational standards emphasizing quality performance guidelines for all system operating functions and staff.Essential Duties and Responsibilities:

• The businesses are expected to grow, and driving that growth is a critical duty of this position. Personal selling and a growth-minded approach are essential for success.
• Assure the Clubs are "on-brand" and execute those standards daily.
• Direct, coordinate, and monitor the development of each Club's annual business plan and operating/capital budgets. Make necessary adjustments and approve the final version for submission to senior management.
• Monitor and evaluate financial performance relative to budget goals and objectives. Analyze budget variances develop and implement action plans to achieve appropriate adjustments.
• Analyze and evaluate operations to determine productivity efficiencies vs. budgeted standards. Develop and implement action plans to attain appropriate adjustments.
• Review and approve financial expenditures and transactions relative to operations, services, and facilities/equipment within and according to established guidelines and procedures.
• Manage the proper communication of system activities to help ensure coordination of activities between departments. Communicate tactfully and persuasively with employees and customers as applicable. Interface directly with department management when appropriate.
• Lead weekly Department Head Staff Meetings and Monthly Departmental One-on-One meetings.
• Provide appropriate leadership according to the Company's True Service and True Leadership culture and mission statement to promote positive employee morale and performance quality.
• Provide direction, supervision, and guidance to subordinate management staff to assist with their skill development and help ensure the successful development and implementation of appropriate departmental operating and safety plans, goals, and policies & procedures.
• Oversee and manage employment activities, including but not limited to personnel performance evaluations, training, recruitment and selection, compensation, discipline, termination, etc., to ensure compliance with Company human resources policies and procedures.
• Continually assess the quality of customer service activities in all departments. Formulate general plans and oversee their implementation towards achieving increased customer service excellence.
• Develop and maintain positive relationships with clients, Champions Pointe Developer, municipal officials, and community organizations.
• Maintain knowledge of current and projected industry developments through continuous attention to golf industry periodicals and participation in relevant trade associations and organizations.
• Assure the efficient and timely submission of all required operational, financial, budgetary, and related reports.
• Ad Hoc projects as requiredQualifications:
  • College degree preferred.
  • PGA Class A Professional preferred.
  • 5 years applicable functional, supervisory, and/or management experience, preferably in the golf industry.
  • Demonstrated experience and capability in budget development, fiscal management, strategic planning, and staff management.
  • Demonstrated quality written, verbal, and interpersonal communication skills.
  • Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required, including nights/weekends.
  • Positive attitude, professional manner, and appearance in all situations.Supervises:Direct Reports - Head Golf Professionals (2), Food and Beverage Directors (2), Golf Course Superintendents (2), Sales & Marketing (1).Indirect Reports - the Clubs have approximately 80 in season.Classification:Full-time, Non-Seasonal, Salaried, ExemptKemperSports Management is an Equal Opportunity Employer
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Keywords: KemperSports, Inc., Kokomo , General Manager, Executive , Bloomington, Indiana