Parts and Service Director

Company: Confidential
Location: Kokomo
Posted on: September 25, 2022

Job Description:

Service and Parts Manager - An -Automotive Dealership in the Central Indiana area -is looking for a -Service and Parts Director -strong, hands-on, parts and service experience and to join their team. - -What we offer: --- - - - - - - - - - -Medical, Dental and Vision Plans --- - - - - - - - - - -401(k) Savings Plan with Company Match --- - - - - - - - - - -Paid Time Off and Holidays - What you'll do: --- - - - - - - - - - -Forecast goals and objectives for the service & parts department --- - - - - - - - - - -Hire, train, and monitor the performance of all service and parts department staff --- - - - - - - - - - -Maintain inventory consistent with the requirements of the various departments --- - - - - - - - - - -Working with department managers to improve profitability and efficiency. --- - - - - - - - - - -Create pricing guidelines for customer categories --- - - - - - - - - - -Monitor and adjusts inventory --- - - - - - - - - - -Guarantee all parts are properly tagged --- - - - - - - - - - -Supervise stock order procedures --- - - - - - - - - - -Provides technical assistance when necessary --- - - - - - - - - - -Develop and enforce guidelines for working with customers to ensure maximum customer satisfaction --- - - - - - - - - - -Enforce safety requirements --- - - - - - - - - - -Maintain a professional appearance --- - - - - - - - - - -Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriatelyJob Requirements:What we're looking for: --- - - - - - - - - - -At least 5 years experience in service and parts management --- - - - - - - - - - -Technical automotive knowledge --- - - - - - - - - - -Management experience and skills --- - - - - - - - - - -Computer literacy --- - - - - - - - - - -Good communication skills --- - - - - - - - - - -Strong understanding of inventory and reporting --- - - - - - - - - - -Clean driving record & valid driver's license - - Apply in confidence today!

Keywords: Confidential, Kokomo , Parts and Service Director, Executive , Kokomo, Indiana