Chemical Program Manager
Company: Quaker Houghton
Location: Kokomo
Posted on: July 29, 2022
Job Description:
Position Summary:Implement Fluidcare program at the customer's
site using Quaker Houghton's technical, application and process
expertise to achieve customer results. Lead site level teams and
employees to achieve profitability, safety and operational targets
using standardized procedures and practices.Job
Accountabilities:
- Ensure customer targets and results are achieved by executing
Quaker Houghton's Fluidcare program.. Provide summary of results to
Quaker Houghton's management on a regular basis.
- Requires extensive interaction with Quaker Houghton's customer
at all levels including customer's senior level management at the
site and the corporate level. Build and maintain strong
professional relationships with the Plant Manager, Controller, TCM
Champion and all other pertinent customer stakeholders through
formal and informal operational reviews
- Responsible for managing and improving upon the operational
systems and methods, manage financials, manage onsite employees,
manage projects and customer relations including the programs scope
of work as determined by the contract.
- Program responsibilities include the leadership, management,
development and direction of Quaker Houghton site staff that may
include both exempt and/or non-exempt employees. Duties may include
hiring, training (safety and technical), performance management,
reviews and talent assessments. This extends to both full time and
contract staff.
- Management of Tier II suppliers, management of Quaker Houghton
site processes and technical oversight to maintain processes and
improve upon processes.
- Responsibile for customer satisfaction that includes leading
on-going contract renewals, business development, product
conversions and development of Quaker Houghton products within
their program through the value proposition.
- Ensure all internal and client reporting (data and information
management) are kept up to date and distributed within the agreed
upon timeframe. Internal reports will utilize JDE, GSI, WERCS,
etc.
- Execute site level profit plan. Work with the management to
ensure tier 2 conversion plans are achieved and manage all other
operating costs to realize budget goals. Resolve P&L and
working capital issues.
- May have responsibility for a more complex program which may
include larger Quaker Houghton staff, oversight of customer staff,
larger chemical spends, more chemical categories, more extensive
scope and/or more than one customer sites.
- Directly responsible for all EH&S performance for all
Quaker Houghton Fluidcare related operations. Ensures all QHFC
operations and procedures are maintained and followed. Maintain an
active awareness of hazard awareness and risk reduction.
Housekeeping standards to be maintained at all times.Work
Environment:Work in an office environment and in a manufacturing
environment; may be exposed to fumes or airborne particles and
toxic or caustic chemicals. May occasionally be exposed to moving
mechanical parts, risk of electrical shock and trip and slip
hazards. The noise level in the manufacturing environment is
loud.Ensure a safety mindset throughout designated area of
responsibility.Maintain the highest EHS standards while at
customer's site.Education, Experience, Skills &
Competencies:Education
- Bachelor's degree in engineering, science or
equivalent.Certifications
- CMFS certification a plus.ExperienceA minimum of five years
related experience with at least three years in manufacturing
environment and/or three years of Chemical Management or other
on-site service experience. Minimum of one year corporate customer
relationship management experience, budgeting and P&L
responsibility.Skills and Competencies
- Requires the ability to work with a variety of people
effectively, professional appearance and demeanor, ability to be
decisive and assertive and work independently.
- Excellent written and verbal communication skills. Ability to
read, analyze and interpret general business periodicals,
professional journals, technical procedures or governmental
regulations. Ability to write reports, business correspondence and
procedure manuals. Ability to effectively present information and
respond to questions from groups of managers, clients, customers
and the general public. Ability to lead and facilitate effective
meetings.
- Demonstrate basic mathematical skills. Precise and accurate in
dealing with figures and details. Ability to calculate figures and
amounts such as percentages, fractions, conversions and
proportions. Ability to analyze, evaluate and/or produce data such
as charts and graphs. Understand various business performance
indicators such as P&L statements, Net Present Value and
ROI.
- Organized and able to organize people and systems to obtain
desired results. Able to manage multiple demands, establish
priorities and respond to unanticipated situations. Should also be
decisive, persuasive, assertive and able to see the big picture.
Ability to solve practical problems and deal with a variety of
concrete variables in situations where only limited standardization
exists. Ability to interpret a variety of instructions furnished in
written, oral, diagram or schedule form.
- Must have an extensive working knowledge of: Internet software,
e-mail, word processing, spreadsheets, presentation software and
project tracking. Working knowledge of ERP software (order
processing, warehousing) and database software.
- Able to manage and direct the activities of others. Carries out
supervisory responsibilities in accordance with the organization's
policies and applicable laws. Responsibilities include
interviewing, hiring and training employees; planning, assigning
and direction work; appraising performance; rewarding and
disciplining employees; addressing complaints and resolving
problems. May manage employees at multiple locations.Quaker
Houghton provides equal employment opportunity for all qualified
candidates. Quaker Houghton does not discriminate against any
candidate for employment based on race, color, religion, sex,
gender, gender identity or expression, affectional or sexual
orientation, pregnancy, age, creed, ancestry, national origin,
citizenship, marital or domestic partnership or civil union status,
veteran's status, physical/mental disability, genetic information,
or any other category protected by U.S federal, state, and/or local
employment law. Furthermore, Quaker Houghton is committed to
providing reasonable accommodations to qualified candidates with
physical and/or mental disabilities.
Keywords: Quaker Houghton, Kokomo , Chemical Program Manager, Executive , Kokomo, Indiana
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