Accounting Services Assistant (Bursar Assistant)
Company: Indiana University
Location: Kokomo
Posted on: March 9, 2023
Job Description:
DepartmentGENERAL ADMINISTRATION (KO-GENA-IUKOA)Job
SummaryDepartment-Specific Responsibilities
- Processes payment as received, answer questions in person, by
phone, and e-mail, and answers all questions efficiently and with
accuracy.
- Processes parking transactions in T2Flex, prepares visitor
permits, and answers parking questions in person, by phone, and by
e-mail.
- Troubleshoots accounts for accuracy, including working with
Office of the Registrar, Financial Aid, and University Bursar's
Office for system issues.
- Audits and adjusts Service Indicator holds monthly; audits
various financial aspects of student accounts for accuracy via IUIE
reports monthly or as needed; performs bankruptcy processing;
processes returned/NSF items.
- Assists with processing of refunds as scheduled on Friday,
reviewing all aid issues with Financial Aid prior to issuing
refunds; follows IU guidelines regarding refunds.
- Processes fitness center forms and processes and manages meal
plan accounts.
- Claims electronic claim payments for Bursar, Registrar, IUKPD,
and Testing Center.
- Reviews accounts held with collection agency for accuracy with
agency reports; posts agency payments within 24 hours of receipt;
and resolves student account issues with agency as needed via
e-mail and phone. General Responsibilities
- Under close supervision, performs routine administrative tasks
related to bursar accounts, such as applying tuition and fees and
processing payments.
- Audits bursar accounts and payments to ensure compliance with
deadlines and applicable regulations; communicates discrepancies to
supervisor and may assist with corrections.
- Fields emails and phone calls, responds to inquiries and
requests, and explains policies and procedures.
- Helps students, parents, employees, sponsoring organizations,
departments, and other constituents understand billing information,
including deadlines, interest, payment plans, fees, and processes.
QualificationsEDUCATIONRequired
- High school diploma or GED WORK EXPERIENCEPreferred
- 1 year of experience in a financial setting
- Experience working in Higher Education, as well as familiarity
with FERPA
- Related work experience in a university bursar, registrar, or
related officeSKILLSRequired
- Proficient communication skills
- Maintains a high degree of professionalism
- Demonstrates time management and priority setting skills
- Demonstrates a high commitment to quality Preferred
- Experience working with student records database (PeopleSoft,
OnBase, etc.)Working Conditions / DemandsThis role requires the
ability to effectively communicate and to operate a computer and
other standard office productivity equipment. The position involves
sedentary work as well as periods of time moving around an office
environment and the campus. The person in this role must be able to
perform the essential functions with or without an
accommodation.Work LocationKokomo, IndianaBenefits OverviewFor
full-time staff employees, Indiana University offers a wide array
of benefits including:
- Multiple plan options for medical insurance
- Dental insurance
- Health Savings Account with generous IU contribution
- Life insurance, LTD, and AD&D options
- Base retirement plan contribution from IU, subject to
vesting
- Additional supplemental retirement plan options
- Tuition benefit for IU classes
- 10 paid holidays per year
- Generous Paid Time Off
- Paid Parental Leave
- Employee Assistance Program (EAP)Learn more about our benefits
by reviewing our online Benefits Brochure.Job ClassificationCareer
Level: FoundationalFLSA: NonexemptJob Function: FinanceJob Family:
BursarClick here to learn more about Indiana University's Job
Framework.Posting DisclaimerDue to the COVID-19 pandemic, there may
be differences in the working conditions as advertised in our
standard job postings (e.g., the ability to travel from one campus
to another, etc.). If you are invited for an interview, please
discuss your questions or concerns regarding the working conditions
at that time. This posting is scheduled to close at 11:59 pm EST on
the advertised Close Date. This posting may be closed at any time
at the discretion of the University, but will remain open for a
minimum of 5 business days. To guarantee full consideration, please
submit your application within 5 business days of the Posted
Date.If you wish to include a cover letter, you may include it with
your resume when uploading attachments.New employees will be
provided with information regarding Indiana University's COVID-19
vaccine policy, which includes the opportunity to request an
exemption. To learn more, view our COVID-19 vaccine information
page.Equal Employment OpportunityIndiana University is an equal
employment and affirmative action employer and a provider of ADA
services. All qualified applicants will receive consideration for
employment based on individual qualifications. Indiana University
prohibits discrimination based on age, ethnicity, color, race,
religion, sex, sexual orientation, gender identity or expression,
genetic information, marital status, national origin, disability
status or protected veteran status. Indiana University does not
discriminate on the basis of sex in its educational programs and
activities, including employment and admission, as required by
Title IX. Questions or complaints regarding Title IX may be
referred to the U.S. Department of Education Office for Civil
Rights or the university Title IX Coordinator. See Indiana
University's Notice of Non-Discrimination here which includes
contact information.Campus Safety and SecurityThe Annual Security
and Fire Safety Report, containing policy statements, crime and
fire statistics for all Indiana University campuses, is available
online. You may also request a physical copy by emailing IU Public
Safety at iups@iu.edu or by visiting IUPD.Contact UsRequest
SupportTelephone: 812-856-1234
Keywords: Indiana University, Kokomo , Accounting Services Assistant (Bursar Assistant), Accounting, Auditing , Kokomo, Indiana
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